Streetwear without borders – answers without hassle
ABOUT US
What is Fusion Wear Shop?
We’re a global streetwear destination serving trendsetters in 150+ countries. From limited-edition hoodies to must-have accessories, we deliver bold fashion with borderless style. Based in Portland but shipping worldwide, we’re your connection to streetwear culture wherever you are.
PRODUCT QUESTIONS
What brands do you carry?
While our inventory changes, we specialize in premium streetwear including brands like BAPE, Yeezy, OFF-WHITE, and more. Our collection focuses on statement pieces that define urban fashion.
Why do I see duplicate categories (like Accessories, Belts) in the menu?
This is intentional – we group products by both style and collection. Some items appear in multiple categories to help you find exactly what matches your look.
Do you offer plus sizes or extended sizing?
Our sizing runs true to streetwear standards, which often means a slightly oversized fit. Check individual product descriptions for specific measurements. We’re constantly expanding our size ranges based on demand.
ORDERING & PAYMENT
What payment methods do you accept?
We accept: Visa, MasterCard, JCB, and PayPal. All transactions are securely processed with 256-bit encryption.
Is my payment information secure?
Absolutely. We use industry-standard SSL encryption and never store your full payment details on our servers.
Why was my payment declined?
This is usually due to: insufficient funds, incorrect CVV, or your bank’s fraud prevention. Contact your card issuer or try PayPal as an alternative.
SHIPPING & DELIVERY
Where do you ship?
We ship globally to 150+ countries! Some Asian countries and remote areas may have restrictions – contact us before ordering if unsure.
What are my shipping options?
⚡ EXPRESS: $12.95 via DHL/FedEx (10-15 business days after 1-2 day processing)
🌎 FREE: Orders over $50 via EMS (15-25 business days after processing)
🌎 FREE: Orders over $50 via EMS (15-25 business days after processing)
Why does processing take 1-2 days?
Each item gets hand-checked by our Portland team for quality. This extra step ensures your streetwear arrives flawless.
Can I track my order?
Yes! Express orders include real-time tracking. For EMS shipments, tracking becomes available 3-5 days after processing.
RETURNS & EXCHANGES
What’s your return policy?
You have 15 days from delivery to initiate returns. Items must be unworn with tags attached. Final sale items (marked in product details) can’t be returned.
How do I start a return?
Email [email protected] with your order number and reason for return. We’ll provide a return authorization and instructions.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using tracked shipping.
CONTACT & SUPPORT
How do I contact customer service?
Hit up our crew at [email protected]. We typically respond within 24 hours (except weekends).
What’s your physical address?
Fusion Wear Shop
4272 Seneca Drive
Portland, OR 97232
United States
4272 Seneca Drive
Portland, OR 97232
United States
Still got questions? Our streetwear experts are ready to help – email [email protected] for personalized assistance.