At Fusion Wear Shop, we want you to be 100% stoked about your streetwear haul. If something isn’t right with your order, we’ve got your back with our no-hassle return policy. Read on for the full breakdown.

THE BASICS

  • Return Window: 15 days from delivery date
  • Condition: Items must be unworn, unwashed, with original tags attached
  • Original Proof: Include your packing slip or order confirmation

NO RETURNS ON: Hats, Wallets, Belts, and Accessories (due to hygiene reasons)

HOW TO RETURN YOUR GEAR

Step 1: Hit Us Up

Email our squad at [email protected] with:

  • Your order number
  • What items you’re returning
  • Reason for return
  • Whether you want a refund or exchange

Return Request Template:

Subject: Return Request – Order #[Your Order Number]

Body:
Yo Fusion Wear team,

I need to return some items from Order #[Your Order Number]:
– [Item Name] in size [Size]
– [Item Name] in size [Size]

Reason: [Too big/Too small/Damaged/Not as described/etc.]
I’d like: [Refund/Exchange for size [Size]]

Let me know next steps!
– [Your Name]

Step 2: Pack It Up

Once we approve your return:

  • Repackage items in original packaging
  • Include the packing slip or order confirmation
  • Seal it up tight

Step 3: Ship It Back

Send your return to:

Fusion Wear Shop Returns
4272 Seneca Drive
Portland, US 97232

Note: Return shipping is on you unless the item arrived damaged or incorrect. We recommend using a trackable shipping method.

REFUNDS

  • Processing Time: 3-5 business days after we receive your return
  • Method: Original payment method (PayPal, credit card, etc.)
  • Deductions: Original shipping costs are non-refundable

EXCHANGES

Want a different size or color? No problem:

  1. Follow the return process above
  2. Specify what you want to exchange for in your email
  3. We’ll ship your new item once we receive the return

Note: If the exchange item costs more, you’ll need to pay the difference. If it costs less, we’ll refund the difference.

DAMAGED OR WRONG ITEMS?

If your drip arrived damaged or incorrect:

  1. Email us within 3 days of delivery with photos
  2. We’ll send a prepaid return label
  3. Get a full refund or replacement (your choice)

QUESTIONS?

Hit up our customer service squad at [email protected] – we’re here to help you get sorted.

Fusion Wear Shop – Where your satisfaction gets the same priority as our limited drops.